Frequently Asked Questions

What's the difference between counselling and psychotherapy?

Counselling refers to taking a short-term, focused approach toward solving a client's concerns whereas psychotherapy is often longer in duration and more in-depth. They both involve conversations designed to facilitate emotional insight, promote personal growth, improve communication skills and support healthy relationships. The process takes place within the context of a mutually respectful relationship between the therapist and the client.

What are the benefits of counselling and psychotherapy?
 

There are multiple benefits such as insight, understanding, improved relationships with family and friends, increased problem solving skills, a more relaxed lifestyle, higher self confidence, enhanced physical, mental and emotional well-being.

Who uses counselling and/or psychotherapy?
 

Everyone encounters challenges throughout their lives. It is common to feel overwhelmed at times and it can be a great advantage to have someone to discuss your concerns with, clarify your next steps and discover a happier way of life. Susan's clients include entrepreneurs, health practitioners, teachers, artists, students, administrators, doctors,  homemakers, CEOs, salespeople, and many others, from all walks of life.  

What can I expect in my first session?
 

In the first session, you will have an opportunity to see what the nature of your sessions will be like by discussing what you'd like to work on and the steps that might be taken to reach your goals. The most significant factor in the therapeutic relationship is the strength of the relationship between the client and the therapist. In order for the process to work, it is essential that you feel a positive connection.
 

How long is each session?

The first session is a complimentary 30 minutes and each following session is 50-60 minutes in duration.

What is the cancellation policy?

At least 24-hours notice of cancellation is needed. If less than 24-hours notice is given, you will be responsible for the full session fee.

Will I be able to reach my goals quickly?

Depending on what it is you'd like to achieve, many clients find that they are able to make lasting changes in a relatively short period of time (i.e. 6 to 12 sessions depending on the situation). More deeply rooted coping habits, often originating in childhood will benefit from ongoing psychodynamic pyschotherapy, with the understanding that long held defenses will shift naturally as one`s own capacity for healing is evoked and supported.

Are services covered under OHIP (Ontario Health Insurance Plan)?

Unfortunately, psychological services are not covered under OHIP.

Are services covered under extended health insurance?

Susan's services are generally not covered by health insurance plans.

Will what I say in sessions be kept private and confidential?

Yes, safety and privacy is key in a trusted relationship and anything you discuss in Susan's office will be kept strictly confidential.