Listing Terms of Service

Terms of Service (TOS) for All Professionals Listed On Theravive.Com

This represents an agreement between you, “The Customer” (or "you") , and Return My Life, LLC, (doing business as Theravive.com), for a subscription (whether paid or unpaid) listing on the Theravive.com website for yearly or monthly time intervals, and/or to place content (written, images, audio, video) on the theravive.com website henceforth called “The Service” or "services".

 

By using The Service:

1. You are part of an officially recognized body that regulates the profession of counseling and/or psychology, and/or your specific form of therapy, in your geographical area.
2. You affirm the values listed on Theravive’s values page. (http://www.theravive.com/values.htm).
3. You agree that your qualifications and credentials are active, accurate and up to date.  Any change to your credentials and qualifications you agree to immediately contact us to make the necessary changes in your listing. Customers that misrepresent themselves may be removed without notice and without any reimbursement or refund. 
4. Customers removed due to violations of these Terms of Service may be reinstated, if approved by Theravive, and are subject to a $50.00 fee to be re-listed. The subscription period will remain unchanged.
5. You understand that Theravive.com is a directory only, providing information to the public.
6. All listing photos are taken outdoors (to have a natural tone) and should include either blue sky, sunlight, natural plants, grass, trees, etc. Photos should have an "outdoor" feel. Photos are subject to approval. An example of an unapproved photo would be one taken outdoors, with a building, cityline, or concrete structure prominently in the background. We will work with Customers to obtain acceptable photos.
7. You agree and accept any and all responsibility for any communication and business you conduct with clients, counselors, and all others as a result of being listed at Theravive.com and release us from all liabilities herein.
8. The Service can be terminated at any time by either party for any reason whatsoever. If The Customer wishes to be removed from Theravive.com (cancel The Service) it will be done so (both the Customer's listing(s) and biography) upon request by the Customer within a reasonable amount of time.  It is The Customer’s responsibility to ensure notification of cancellation was received.   If The Service is terminated by The Customer, The Customer agrees no refunds or reimbursements for unused time will be issued.  To ensure the validity and accuracy of Theravive.com, we reserve the right to remove individuals listed without notice if we deem it appropriate.  Except in the case of misrepresentation, false credentials, submitting illegal content, or any other non-refundable condition as stated in this agreement, if Theravive terminates the contract, you will receive a prorated refund according to completely unused months based on the day of registration. 
9. You acknowledge that accuracy of the information in your listing is your responsibility.  Theravive.com will make changes and corrections to your information upon notification and within a reasonable amount of time. 
10. Payment for The Service is made in advance for a one year period.  Annual subscription fees are subject to change. 
11. All photos, biographical content, and any other content submitted by the Customer for posting on Theravive.com are subject to approval. Theravive may request changes be made to listing content if it deems that such content is contrary to Theravive's overall mission, scope, and theme.
12. While work hard to advertise your practice to as many people as we can, we cannot guarantee an increase in clients or business as a result of using our services.
13. Links to customer websites are subject to review and approval. For Theravive SEO purposes, customer links are given HTML "no-follow" tags unless otherwise negotiated.

Discounts for Links to Theravive:

Customers may receive discounts to services for agreeing to place a link to Theravive on their website. Customers, at signup, declare a webpage they will place this link on.

All links to Theravive for discounts are subject to prior approval. Theravive may disapprove a discount if it deems the incoming link is from a harmful site or a website that is not conducive to Theravive's overall scope.

Customers who receive discounts for putting web links to Theravive.com are obligated leave the link in-tact, and on the same page, unchanged.

Customers who receive discounts for web links agree that they have control over the website they placed the link on.

Upon subscribing and receiving a discount for a link, Theravive will notify the Customer the exact link text and the page the link should point to, and the customer will have 7 days to place this link on the customer's declared web page.

The link must remain on the customer's site for the entire discounted subscription period.

The link must be of the same font size as other links on the page, and clearly visible.

The link must not be a "no-follow" link.

Customers who wish to later move a link to a new page must obtain approval from Theravive. We generally approve of moving links, so long as the new page has an equal pagerank.

The discount is based upon the intial pagerank of the Customer page when the discount is applied, regardless of whether the pagerank changes, whether higher or lower. Discounts may be recalculated yearly.

Customers who receive discounts for a web link who violate this agreement will have their listing removed. Upon compliance, a reinstatement fee of 35.00 will be applied. If the customer does not comply and still wishes to be reinstated, the customer will be obligated to pay back the entire discount, plus a $35.00 reinstatement fee.

Website Operations

On occasion, the website may be down for maintenance or unforeseen problems. While we make every attempt to keep the website operating smoothly at all times, we cannot guarantee 100% uptime, nor can we guarantee it will always run smoothly or without errors. By signing up for The Services, you agree to accept the inherent risk associated with running a website, that it may not always be operational, or without problems, errors, broken links, or other unforeseen issues, including those imposed by law. Refunds, including pro-rated refunds, are not granted for problems with website operations.

Limitations of Liability

In no event, including, without limitation, negligence, shall Return My Life, LLC, Theravive.com, its owners, its subsidiaries, affiliates, agents, officers, directors, employees or partners ("we") be liable to you or any third party for any special, punitive, incidental, indirect, or consequential damages of any kind, or any damages whatsoever, including, without limitation, those resulting from loss of use, data, or profits, whether or not "we" have been advised of the possibility of such damages and on any theory of liability, arising out of or in connection with the use of or the inability to use this site, its services, or materials, the statements or actions of any third party on or through this site, any dealings with vendors or other third parties, any unauthorized access to or alteration of your data, any failure in the transmission of your data, any information that is sent or received or not sent or received, any failure to store or loss of data, files, or other content, any services available through the site that are delayed or interrupted, or any web site referenced or linked to or from this site, or contact and/or communication with any individual(s), or any loss, harm, costs, or damages resulting from your subscription to Theravive's services.

Refund Policy

Pro-rated refunds based on unused complete months according to the day of registration are only granted when Theravive terminates the services for reasons that are not stated as "non-refundable" in this agreement. For any other reason, including any reason for Customer-requested termination of services, refunds are not granted. You agree that Return My Life, LLC is not responsible for any secondary costs incurred by you for the production of stationary, business cards, ect, as it relates to your listing or changes to your listing (including de-listing) and changes to services on the theravive.com website.

Content Submission

The Customer is responsible for the legality of all written content, images, audio, and video ("content") submitted to Theravive. The customer agrees they are the original authors or creators of the content, or are the sole-copyright holder of the content, or that the content is public domain, and that the content, in being posted on the Theravive.com website is not in violation of any laws. If you have hired a ghost writer, you agree that you have exclusive rights to each article and all such content you submit.Theravive will immediately remove any content that is in violation of law, and customers who submit illegal content are subject to applicable laws, including termination of services without refund. All content submitted to theravive, including that submitted for discounts, is subject to prior approval. You agree that any and all content submitted to Theravive, including articles, becomes the property of Theravive, except where prohibited by law. Content submitted to theravive may be freely used in advertising, promotions, be published, or used in any other manner Theravive chooses. You will not be paid for submitting your articles or content to our site and you will not be paid if and when your articles are ever published. You will retain full credit for your work.

Privacy and Personal Risk

You accept all risks associated with posting personal information, including your photo, on the theravive.com website. You release all liability from Return My Life, LLC, Theravive and its owners, its subsidiaries, affiliates, agents, officers, directors, employees or partners of direct or indirect, special or consequential damages, relating to the presence of your photo and/or listing your information on this site. You understand that Theravive.com is a public website, and any information you submit to theravive.com becomes available to the public. Additionally, Theravive has the right to promote and advertise its website, including advertising on other websites, fliers, commercials, audio, video, or in any other manner of advertising to promote itself.

E-mail

Theravive.com uses email as its primary mechanism of communication. It is your responsibility to ensure your email address with Theravive.com is current. You agree that by signing up, theravive.com may send out periodical emails from time to time, of which you are free to opt out anytime of by sending a request to listing@theravive.com

Changes to This Document

Theravive.com may change this agreement and/or its terms of service.  The Customer will be notified via the e-mail address the customer has given us on file when it does so.   

 

-Return My Life, LLC (doing business as "Theravive" and "theravive.com")

 

 

12/12/07

 

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If you have any questions, please e-mail listing@theravive.com or call us at 604-626-1329 (Canada), or 360-350-8627 (United States)

 

 

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